Case Study / British Bakels
British Bakels Cut Invoice Processing Time by 500+ Hours with Tungsten Automation AP Essentials
INDUSTRY: Food & Beverage Manufacturing
ERP SYSTEM: Epicor
SOLUTION: Tungsten Automation AP Essentials
Overview
British Bakels, a leading UK bakery ingredients manufacturer, turned to Tungsten Automation AP Essentials™ to modernise its Accounts Payable operations. The company’s AP team was buried in manual invoice keying across inconsistent formats, slowing turnaround, increasing the risk of error, and leaving little real-time visibility into the invoice lifecycle. Compounding the challenge, British Bakels had recently acquired a Liverpool site already using invoice-matching software, meaning any new solution had to preserve those existing capabilities while modernizing the rest of the business.
Partnering with Cobwebb, British Bakels deployed Tungsten AP Essentials to automate OCR- and AI-driven invoice capture, validation, and ERP integration, rolling out the technical integration in days rather than weeks — and saving 556 hours of processing time in the first three months alone.
From improved efficiency and streamlined processes to greater visibility and control, this project demonstrates the real-world impact that intelligent accounts payable automation can have on an organisation.
Key Results
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Massive Time Savings: Saved 550+ hours of manual processing effort in the first three months alone.
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High Extraction Accuracy: Reached 95% first-pass capture accuracy using advanced OCR and machine learning, drastically reducing manual data entry and human error.
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Fast & Seamless Deployment: Technical ERP integration was completed in days without disrupting existing workflows.
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Enhanced Financial Control: Real-time dashboards provided clear visibility into invoice lifecycles, processing bottlenecks, and cash flow performance.
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Future-Ready Platform: Established a repeatable blueprint to expand automation into purchase-to-pay processes and supplier onboarding.
Please take a moment to check out this short video testimonial from British Bakels.
If you’re exploring ways to transform your AP processes, this case study provides a great insight into what’s possible. Please let us know if you would like to know more. Contact us