We do support differently…
At Cobwebb, we put your unique business challenges at the heart of everything we do. We work hard to build long-term relationships with our customers, which result in long-lasting business results. Cobwebb strives to be the world’s most enjoyable software company, looking after your daily business needs so you don't have to worry about the small stuff.
Everyone here at Cobwebb loves solving problems and helping people, which is crucial for providing a seriously high level of maintenance coverage for your business.
A Cobwebb Maintenance Plan provides the customer with complete ongoing assurance and support so that you can concentrate on running your business, safe in the knowledge that your software solutions will operate smoothly.
A Cobwebb Maintenance Plan assures coverage at all levels throughout the online experience, allowing you to keep the focus on your business.
All our products are developed with business efficiency improvements and cost saving at their core. A Cobwebb Maintenance Plan helps guarantee complete customer satisfaction.
- Call now to experience the difference that Cobwebb has to offer +44(0) 1732 447900
Our standard cover includes:
- Direct line to a support technician
- Incident management support
- Incident support
- Incident report line
- Incident management portal
- Licence migration
- Disaster recovery
- Bug fixes/Program temporary fixes
- Temporary disaster recovery licences
- Online user guide
- Access to online live training
- One hour of educational support (Cobwebb College)